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Home | Case Studies

Case Studies

Like many business, you probably face time and resource constraints. Much of this is due to the increased volume of litigation that creates more demand for document management, research, coding and other legal tasks. We can help by providing an extensive lineup of responsive, high-quality and cost-effective litigation support services.

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Case Studies
Case Studies

REVERSE MORTGAGE APPRAISAL VALUE EVALUATION

Shortly after entry into the Mortgage industry, Kensium BPO was contacted by a strategic partner in the litigation support vertical to assist with the review of residential mortgage files. This effort was in response to an upcoming discovery matter and the court deadline was compressed and coincided...

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Case Studies

LOAN FILE ORGANIZATION & DATA CAPTURE

Kensium BPO was selected for an engagement in June of 2017 for an intensive review of 4,485 loan files pursuant to an upcoming litigation matter. The files in question were in various states of completeness and organization and were required...

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Case Studies

Accounts Payable Automation & indexing

Kensium BPO has been engaged by a longstanding partner to assist with invoice processing for a key account for over 3 years. Previous partners were unable to provide scalable solutions capable of keeping pace with fluctuating volumes while still providing required accuracy levels within the specifie...

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Case Studies

EDD Environment: Deployment and performance Improvement

Two clients approached Kensium BPO to review the existing LAW environment of their client and provide necessary recommendations to increase their efficiency and effectiveness. ...

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Case Studies

Unitization & Data Capture Project - Sales & shipping records

Kensium BPO consulted with their client to provide logical document determination (LDD) and data capture services of historical records allowing their legal department to prepare a vast database for extensive use in upcoming litigation matt...

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Case Studies

EDD Image QC

The client was facing an uphill task of performing eDiscovery and EDD QC services on a 6TB size data within...

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Case Studies

Newspaper Archive Records Indexing

Kensium BPO has been engaged to provide an array of services in support of an immense back file conversion effort. The scope of work for this project involves rolling deliveries of unitized and indexed files to be uploaded into the client’s revamped database allowing them to shred historical recor...

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Case Studies

Data Capture Project - Vehicle Title & Registration Records

Kensium BPO assembled a team of dedicated coding professionals to support an extensive indexing project involving nearly 500,000 vehicle registration documents to be consolidated in a new database for future retrieval....

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Case Studies

Kensium BPO Assists Energy Company with Complex Paper/Electronic Data Coding Project

The client was initially working with another lit support company on a complicated coding matter that involved 55 document types, delivery of PDFs in a client specific file format, a near dupe process involving both paper and electronic documents, and document type specific custom coding with variou...

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Case Studies

Foreign Language OCR and Coding

The client in this case had a unique challenge with a litigation document collection where all the input images were in foreign language and the client wanted the coded database in English. The client approached Kensium BPO whom they always trusted to be the partner, one who invents ideas and addres...

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Case Studies

HUD Claims Indexing

The client approached Kensium BPO to perform detailed review and consolidation services on 99 Reverse Mortgage Loan files related to an upcoming court hearing. Each loan file consisted of thousands of pages of financial disclosures, borrower background information, and property transfer documents...

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Case Studies

Reverse Mortgage Appraisal Value Evaluation

The client presented Kensium BPO with a vast spreadsheet detailing supporting data and financial figures for 2,346 reverse mortgages. The end client’s staff had compiled the information over a period of months, but an internal audit revealed that approximately 10% of the entries were incorrect....

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Case Studies

Database Knowledge Applied to Data Entry Project

The client approached Kensium BPO to perform "Data Entry of Forms" for their end-client who is a retailer dealing with Fishing and Hunting Products. The challenge was to process about 27,000 forms using client provided application with MS Access Database.Another challenge was MS Access dat...

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Case Studies

Oil & Natural Gas, Long Term Project

The client wanted Kensium BPO to work on complicated coding matters for three of its large Oil & Natural Gas Customers. The coding involved custom LDD and custom coding of 7-11 fields and was recurring throughout the year. ...

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Case Studies

Contract Review Capability

The client engaged Kensium in a contract review project for a large cell phone manufacturing company. The review was done offline, sometimes online using remote connections to client network, Foreign Language translation & coding, Web research using Google, Subjective coding and OCR. ...

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Case Studies

Back office team gets creative and fixes compatibility issue with online form

The client wanted to improve the customer experience while filling the online forms. Several users were unable to use the client’s interactive PDF form that was available on the website. The client had approached numerous service providers for an appropriate solution but was unable to find a s...

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Case Studies

Back office team began the Optimization process

The client's attorney firm approached Kensium BPO in the year 2009, as the firm wanted to improve the quality of the leads in the area of debt collection. ...

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Case Studies

Large Coding Capacity

The client needed a quick turnaround of over 2 million pages of litigated documents and wanted all the deliveries to be made within 4 weeks. As the task involved multiple scope and linear processing, meticulous planning and execution was necessary to meet the client's needs. The success was also...

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Case Studies

Remote Coding of Patents

The client approached Kensium BPO looking for our help in analyzing patents: the subject product, the subject method, and identifying the infringed patents. The scope also involved remote coding by accessing the client’s desktop application through secured VPN connection. Finally, the clien...

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Case Studies

Handwritten Medical Questionnaire Data Entry

The client approached Kensium BPO with 2000 questionnaires from different plaintiffs in a law-suit. Each questionnaire had 32 pages including lots of handwritten content and many medical terms. The challenge was to develop, test, and deliver in one month software that would help the client analyze t...

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Case Studies

Remote Redaction of Personally Identifiable Information (PII)

The client approached Kensium BPO to do redaction for one their rush projects after knowing that Kensium BPO runs coding operation 24/7*365. Apart from this the client also aware that Kensium BPO has the capability to dial in remotely to client desktops anywhere in the world. ...

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