Rahul’s extensive background in technology helped lay the foundation for Kensium BPO. His knowledge of business processes and outsourced solutions shaped a company that delivers customizable, efficient, and cost-effective services.
Michael heads our US operations and serves as the primary liaison between Kensium BPO’s India team and our valued partners, addressing project scoping and pricing inquiries as well as providing all account management services. Michael is a Relativity Certified Administrator with over 20 years of experience in the litigation support vertical.
Naveen heads offshore operations including customer service, quality and project management for Litigation Support, Data Entry, Back Office and AP Invoice Processing services. Having managed one of the first and largest LPO offshore operations prior and nationwide customer service and quality monitoring for major corporates of telecom, e-commerce, hospitality, IT and travel sectors, he brings over 17 years of experience in business processes, outsourced solutions and has enormous knowledge and vast expertise of the industry. His background in sales, operations and project management as well as highly analytical approach has helped drive efficiencies within our operations.
Subhasis leads the Document Review and Contract Management services and is responsible for end to end operations and service delivery. Having worked with multiple leading ALSPs in India for their Document Review and Contract Management teams, Subhasis brings in value addition with his 12 years' of industry experience. Subhasis is also an E-Discovery subject matter expert and leads the forensic collections team throughout India for Kensium. He is a National Law University graduate and loves travelling and playing chess.
AKILA R M
Head HR & Administration
Akila heads HR and administration departments from Kensium BPO. She has 13 years of experience as HR in IT, ITES & BPO Industry with expertise in Talent Acquisition, Performance Management, Compensation & Benefits, Employee Relations, etc. with proven ability in aligning, leading strategic HR initiatives critical to the organization goals. A true leader who trusts on mutual trust and responsibility. Akila holds a Master’s Degree in HR & Marketing from Anna University, Chennai along with Masters in Psychology and Diploma in Labour Law.