Rahul’s extensive background in technology helped lay the foundation for Kensium BPO. His knowledge of business processes and outsourced solutions shaped a company that delivers customizable, efficient, and cost-effective services.
Richard is a founding partner of the Kensium companies and plays a key role in ensuring the strength and stability of our practice. He constantly monitors the business ecosystem for more efficient ways to deliver outsourced solutions to clients.
Michael heads our US operations and serves as the primary liaison between Kensium BPO’s India team and our valued partners, addressing project scoping and pricing inquiries as well as providing all account management services. Michael is a Relativity Certified Administrator with over 20 years of experience in the litigation support vertical.
Naveen heads offshore operations including customer service, quality and project management for Litigation Support, Data Entry, Back Office and AP Invoice Processing services. Having managed one of the first and largest LPO offshore operations prior and nationwide customer service and quality monitoring for major corporates of telecom, e-commerce, hospitality, IT and travel sectors, he brings over 17 years of experience in business processes, outsourced solutions and has enormous knowledge and vast expertise of the industry. His background in sales, operations and project management as well as highly analytical approach has helped drive efficiencies within our operations.
Vijay heads offshore operations for US Banking Services that includes Loan Origination, Fulfillment, Servicing, and Finance & Accounting Services. Over 18 years of experience in high end financial services, Vijay is a result focused and effective leader with proven ability to train talent in high end financial services processes, transition/manage large scale financial services outsourcing for multi-national banks. Being a certified Underwriter & Closer, his specialties include Service Delivery, Client Management, Six Sigma, Planning & Staffing, and Project Management.