As the largest off-shore provider of Litigation Support Services, our proven approach delivers exceptional coding results that are accurate, consistent, and fast.
We employ 300 full-time coding professionals capable of processing an industry-best 30,000 documents per day. Our highly trained staff is equipped with custom-built applications designed to deliver projects to your exact specification. All projects undergo a 100% Quality Control check as well as random sampling before delivery. We guarantee a minimum 99% field level accuracy on every project completed.
Our facilities are HIPAA compliant, and we are ISO 27001 and Privacy Shield certified. All employees comply with OFAC (U.S. Treasury's Office of Foreign Asset Control) checks.
We recognize that security requirements vary by project and client and offer two options based on your needs.
- Remote/Hybrid Coding Services – Hybrid Coding Service is submitted for the indexing / coding job without the need to transfer the data off-shore. The data is hosted on a platform or on cloud would be accessed through a secured VPN / other trusted channels by the off-shore resources under video surveillance. The off-shore production facility is an ISO certified – Best in class security infrastructure and policies/procedures with a prime goal to secure the data confidentiality.
- Off-shore – Data is hosted at our secure data center in Chennai, India and processed by our tenured coders in an ISO 27001 certified facility.
For Remote/Hybrid projects, our teams are able to work through online platforms or within your own environment, maximizing assurance and control.
Objective/Bibliographic Coding Services
Objective Coding information, often manually recorded from documents such as the document date, the authors or recipients or CC/BCC of a document, the title of a document, the type of a document and characteristics of a document. Bibliographic coding usually takes place against documents originating as paper with no electronically stored information. The coding process begins with extracting of following information such as date created, author, recipient, CC and type from scanned (paper) documents followed by linking of each images to the information into pre-defined objective fields.
While standard bibliographic fields represent the bulk of legal coding requests, others rely on tailored solutions that require thorough analysis and custom data capture. There should be expertise in gathering and interpreting pertinent information from deep within the text of documents. One should read through each of the documents and retrieve relevant information such as key terms, names, and organizations. An art of creating a subjective title or a comprehensive summary based on the criteria.
We deliver high-quality bibliographic coding outputs in the following standard objective fields:
- Author / From
- Recipient / To
- CC / BCC
- Title / Subject
- Document Type
Subjective & Custom Coding
While standard bibliographic fields represent the bulk of legal coding requests, others rely on tailored solutions that require thorough analysis and custom data capture. Our tools accommodate all client requests by allowing us to customize workflows and coding approaches for your project requirements.
We have expertise in gathering and interpreting pertinent information from deep within the text of documents. Our team can read through each of your documents and retrieve relevant information such as key terms, names, and organizations. We can also create a subjective title or a comprehensive summary based on your criteria.
Foreign Language Coding
By leveraging our Foreign Language Translation, we can complete projects on your documents in the following languages.
- Portuguese (Traditional and Brazilian)
- Chinese (Simplified/Mandarin and Traditional/Cantonese)