As the largest off-shore provider of Litigation Support Services, our proven approach delivers exceptional coding results that are accurate, consistent, and fast.
We employ 300 full-time coding professionals capable of processing an industry-best 30,000 documents per day. Our highly trained staff is equipped with custom-built applications designed to deliver projects to your exact specification. All projects undergo a 100% Quality Control check as well as random sampling before delivery. We guarantee a minimum 99% field level accuracy on every project completed.
Our facilities are HIPAA compliant, and we are ISO 27001 and Privacy Shield certified. All employees comply with OFAC (U.S. Treasury's Office of Foreign Asset Control) checks.
We recognize that security requirements vary by project and client and offer two options based on your needs.
- Remote/Hybrid – Data is stored at our secure US data center and accessed via secure VPN connection by off-shore resources.
- Off-shore – Data is hosted at our secure data center in Chennai, India and processed by our tenured coders in an ISO 27001 certified facility.
For Remote/Hybrid projects, our teams are able to work through online platforms or within your own environment, maximizing assurance and control.
We deliver high-quality bibliographic coding outputs in the following standard objective fields:
- Author / From
- Recipient / To
- CC / BCC
- Title / Subject
- Document Type
Subjective & Custom Coding
While standard bibliographic fields represent the bulk of legal coding requests, others rely on tailored solutions that require thorough analysis and custom data capture. Our tools accommodate all client requests by allowing us to customize workflows and coding approaches for your project requirements.
We have expertise in gathering and interpreting pertinent information from deep within the text of documents. Our team can read through each of your documents and retrieve relevant information such as key terms, names, and organizations. We can also create a subjective title or a comprehensive summary based on your criteria.
Foreign Language Coding
By leveraging our Foreign Language Translation, we can complete projects on your documents in the following languages.
- Portuguese (Traditional and Brazilian)
- Chinese (Simplified/Mandarin and Traditional/Cantonese)