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Home | Litigation Support Services

Litigation Support Services

Kensium BPO provides an extensive lineup of high-quality legal support solutions that offer the value of off-shore pricing with domestic customer support you can rely on. By trusting Kensium with your litigation support service projects, you will be able to free valuable internal resources and meet deadlines without sacrificing quality or information security.

OUR CASE STUDIES

Litigation Support Services

With more than a decade of experience, we have established ourselves as the premier provider of off-shore legal / litigation support services. Whether it is a small rush project or long-term engagement, we approach every project with the same level of commitment. Our uniquely tiered infrastructure has been developed and refined over time to allow us to repeatedly deliver projects with precision while meeting deadlines. Our team of seasoned professionals has the knowledge and expertise to seamlessly coordinate our activities with your internal workflow, delivering a quality product every time.

Core Services

Why Kensium?

Client satisfaction is our focus, and it shows in the way we interact with every partner. We believe in integrity, transparency, and accountability. These are our commitments to you:

Speed & Accuracy

  • Deadline compliance rate over 99%
  • Rolling deliveries facilitated for ongoing and expedited projects
  • Industry-best accuracy rates over 99%
  • 3-Tier Quality Control and Quality Assurance methodology

Expertise

  • More than 10 years of providing litigation support services across multiple industries
  • 250 active projects managed per month and more than 2.5 million images processed monthly
  • All full-time employees have attained at least a 3-year professional degree and average 4 or more years of industry experience
  • Best-in-class infrastructure and project setup for consistent results

Responsiveness

  • True 24/7 availability 365 days per year to ensure steady production through weekends and holidays
  • Email response within 30 minutes for any project inquiry or quote request.
  • Dedicated domestic and off-shore project managers for seamless communication and updates
  • Daily Status Reports for ongoing projects issued before 9:00 AM CST
  • Decision Logs are continuously updated with developments for every project to ensure consistent deliverables

Data Security

  • ISO 27001 certified, EU-US Privacy Shield certified, and HIPAA compliant production facilities
  • Comprehensive business continuity and disaster recovery plans for off-shore facilities, and domestic servers are located in a Tier III data center
  • 100% percent of full-time employees have undergone stringent background checks, including criminal, professional, and risk. Employees comply with OFAC (U.S. Treasury's Office of Foreign Asset Control) checks
  • All employees bound by Non-Disclosure Agreements with matter-specific NDAs readily executed as required
  • Custom applications with built-in security features to prevent download, duplication, or local storage of data

Flexible Solutions

  • Remote/Hybrid Unitization, Legal Coding, and Commercial Data Capture options to comply with the most stringent security regulations
  • Foreign Language capabilities through our OCR and Machine Translation services
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