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Managed Document Review

Managed Document Review

Kensium BPO’s Managed Document Review services are supported by our own team of professional recruiters, a state of the art secure review space, and experienced document review experts with diverse practice area specialization. We integrate our domain expertise and metric-driven processes to ensure a well-executed and defensible review process. Our Review Managers share your goals: reducing cost, improving quality and driving efficiency.

Partnering with Kensium BPO for Managed Document Review means quick access to a vast and dedicated resource pool to turn your review team into a true 24/7 powerhouse. Whether augmenting your own staff or running independently, you can count on robust productivity at a fraction of domestic contract review rates.

Our Services

  • Relevancy Reviews
  • Internal Investigations
  • Privilege Reviews
  • Second Pass Reviews
  • Regulators’ Requests
  • Foreign Language Identification and Reviews
  • Data Breach Reviews –PHI/PII
  • Redaction Services

Your Review Manager is a licensed attorney selected based on his/her individual expertise with the industry, subject matter of the litigation and technology being deployed. They will serve as the key point of contact among the review team, Electronic Discovery team, and Client/Outside Counsel. Kensium’s Review Manager works seamlessly with the other Project Managers to manage the review process from inception through production, developing effective workflows, monitoring reviewer progress, overseeing quality, and providing timely reports.

Reporting and Metrics

A Daily Report is prepared for the legal team that details open items, procedural/technical issues, questions from the review room, and documents of interest. Documents of interest include those that counsel should review on priority to support/refute a legal strategy as they contain information which counsel should be aware. Kensium compiles a defensibility binder memorializing all decisions made by counsel.

We also track review room metrics, such as productivity and accuracy for all staff assigned to the case. Cost reports showing spending to date by category of reviewers (First Level Review, Project Managers) are also provided giving you 100% transparency and control over your legal spend


Kensium’s Review Manager will employ best practices of review methodology, tailored collaboration with your case team and specific parameters of the litigation.


Analytics/Key Word Searches

To support the review process, we use all available features of the review platform to efficiently organize workflows and ensure quality, such as email threading, near duplicate analysis, concept clustering and prioritization. We developed an extensive list of privilege terms that can signify the existence of privileged content.


Search Term Report (STR)

As part of the Early Case Assessment (ECA), search term reports are generated, based on the key words searches and analytics done on the dataset. An ECA helps us provide a better assessment of the data pool, determine the timeline, and provide a better estimate.



Based on the STR, the review managers segregate the dataset in batches (including family) and assign them to the reviewers for first level review.


First Level Review (FLR)

We have an experienced team of attorneys performing review on the assigned batches, as per the instruction of the client or playbook/protocol.


Quality Check

We have a robust quality and consistency checks methodology, which is performed on the reviewed documents before releasing them.



The RM collaborates with the client to decide the frequency and the timeline of the deliverables in the pre-review stage. After the FLR and all Quality checks are performed, the determined dataset is delivered to the client, through an intimation via email, for their further perusal

Call us today at 877-536-7486 or email to info@kensiumbpo.com for more details.

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