Our mortgage pre-processing support services team reviews and prepares documentation to eliminate delays and rework throughout the mortgage life cycle. We check the comprehensiveness of the submitted documentation and may request supplemental records if they’re required to proceed. Our mortgage pre-processing team follows up as needed to ensure the necessary parties are submitting the proper documentation to advance the loan in a timely manner.
Preparing the Mortgage File
As we gather the updated loan criteria and documents necessary for mortgage pre-processing, we stack and index every file on a page-by-page basis. Instead of manually making copies and sorting every document, our loan processors save you money (and deliver faster) by using electronic indexing tools to efficiently create indexed file packages.
While our mortgage processors are indexing documents, loan officers produce the loan package to enter the data. We engage the appropriate parties to obtain appraisal reports, flood certificates, and other necessary documentation, ensuring regulations are met. By validating the file data and updating it in the loan origination system, we ensure smooth pre-processing support and eliminate difficulties in later stages.