Kensium BPO is a trusted and reliable partner, singularly dedicated to your success. As a client, you can expect top notch professionalism and an unwavering commitment to your satisfaction.
Since 2006, our success has been defined and safeguarded by strict adherence to these principles
- Precision – Proven multi-tiered quality control protocols guarantee accurate results for all of our services
- Value – Competitive offshore pricing with domestic management and support.
- Security – Certified, best-in-industry information security protocols guaranteeing the confidentiality and safety of your sensitive data.
- Availability – Operating on a 24/7 basis, 365 days per year. We are here to support your rush needs at any hour, regardless of weekends and holidays.
- Responsiveness – We promise a reply to any inquiry within 30 minutes of receipt for any quote request or project related question.
- Speed – Daily capacity of 100,000 pages of LDD and 30,000 documents of coding. Rolling deliveries are readily facilitated through project completion.
- Transparency – Daily Status Logs sent for all ongoing projects before 9AM Central.
- Experience – An industry leader since 2006, we’ve seen it all. We manage an average of 250 projects and 2.5 million pages per month.
- Dedication – We are 500+ employees strong, the largest outsourcing partner in the industry. Our team is made up of 100% full-time employees with a minimum 3 year professional degree and an average 4 years of experience.
- Business Continuity – Multiple facilities in diverse geographical locations provide around-the-clock progress on your project.
- Flexibility – An extensive array of service levels tailored to your time, cost and information security requirements. Choose from Offshore, Remote/Hybrid or True Domestic Hosted Coding services.
Our Quality Assurance Protocol
Over a period of more than 10 years, we have constantly refined our quality control and assurance procedures to yield the highest level of accuracy in the industry.
Regardless of the size of your organization or length of engagement, we approach each and every client and project with the same level of dedication