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Home | Privacy Policy

Kensium’s Safe Harbor Privacy Statement

Kensium LLC complies with the U.S.-Swiss Safe Harbor Framework as set forth by the Department of Commerce regarding the collection, use, and retention of data Switzerland. Kensium LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Kensium LLC certification, please visit https://safeharbor.export.gov/companyinfo.aspx?loc=swiss&id=36338 .

This privacy statement is effective as of August 20, 2014 and deals with the privacy practices for Kensium www.kensium.com. Kensium takes utmost care on the privacy of our visitors. We have provided a detailed description of how we collect, handle and share information we gather through our website

We self-certify compliance with

This Safe Harbor Privacy Statement has been derived based on the principles as outlined below:

  • Notice
  • Choice
  • Onward Transfer
  • Access
  • Security
  • Data Integrity
  • Enforcement

Notice (Collection and Usage of Data):

We collect only personally identifiable information that is specifically and voluntarily provided by visitors of Kensium's website. Kensium receives only limited identifiable information such as name of the person, his/her designation, company address, email, phone number and FAX number. A customer may choose to provide their personal information for various reasons like:

  • Requesting to contact them for further discussion on our services
  • Requesting for a quote on our services
  • Requesting for a product demo

Also Kensium may collect information for any of the following reasons:

  • To provide access to some of our services / pages of our website
  • To revert back to an enquiry on our services (or) a quote
  • To send new letters or updates on our new services, if they wish for

Kensium makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes we have collected excessive information we encourage the visitors / customers to contact us at info@kensiumbpo.com to raise any concerns.

Collecting information via Cookies & log files: Kensium's website does not store any information that would, on its own, allow us to identify individual users without their permission. Any cookies that might be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. We use cookies to personalize your experience of our website. For example, cookies allow our website to recognize you as a previous visitor and thus remember your language preferences.

E-mails: While we respond to any of your questions posted via our website we may use your personal information to respond and also we may save your questions or comments for future reference. However aside from that it is not our standard practice to send you any email unless you request a particular service that involves email communications or in order to provide customer support in connection with those products.

Data retention: Kensium will retain your personal information as long as your account is active or till we provide customers our services. Kensium will retain and use your personal information as necessary to comply with its legal obligations, to resolve disputes and to enforce agreements. If you wish to cancel your account (or) want Kensium to no longer use your personal information to provide the services, please contact Kensium at info@kensiumbpo.com.

Choice (Authority for the customers to decide):

While we strive for the confidentiality of our customers data we take equal care when we use those personal data for reasons that are different from actual purpose we intended while collecting the information through our website. We responsibly keep our customers posted so our customers can either choose to deny or provide authority to Kensium for the reason proposed for.

Onward Transfer (Transfers of data):

We will never disclose our visitor’s personal information to any third party unless it’s related to any one of the following:

  • As required by law through subpoena, search warrant or other legal processes
  • When explicitly requested by a visitor to review his own records

Kensium’s website do not collect personal information for any public exposure or reselling to any outside parties for consumer marketing purposes or host mailings on behalf of third parties. On the contrary Kensium may use our visitor’s personal information within the Kensium family for customer related studies.

Third party links: Kensium’s products may contain links to third-party websites, services, special offers/other events or activities that are not owned or controlled by Kensium. Kensium do not endorse or take any responsibility on any such third-party sites, information, materials or services. If you access any third party website, service or content from Kensium you do so at your own risk and you agree that Kensium does not hold any liability for issues arising from your usage of / or access to any third-party website, service or content.

Access (Personal data accessibility):

Each visitor has the right to access the personal data they have submitted through Kensium’s website. Inquiries to verify the accuracy of identifying information previously submitted to Kensium through its website (or) requests to remove outdated information should be directed to info@kensiumbpo.com.

Kensium is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies. Upon request Kensium will delete identifying information from its current operational systems.

When any personally identifiable information is retained, Kensium has the responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. Kensium does not hold responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible if Kensium is informed that any personal data collected through a website is no longer accurate Kensium will make appropriate corrections based on the updated information provided by the authenticated visitor.

Security (Protecting personal data):

Kensium has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, unauthorized access, alteration or destruction. All Kensium employees follow a network-wide security policy. Only authorized Kensium personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information.

Data Integrity (Relevancy and Reliability):

Kensium takes reasonable steps to ensure that personal information we process is reliable for its intended use, accurate, complete and current to the extent necessary. Kensium utilizes personal information only for purpose which it was collected / authorized by the customer.

Enforcement (Verifying for compliance & implementation):

Kensium utilizes the Safe Harbor recognized self-assessment approach to ensure its compliance with Safe Harbor framework / principles. Kensium has a cross-verifying mechanism through which we ensure the accuracy & compliance of the policy with the Safe Harbor principles at regular intervals. Any Kensium employee found to have breached the privacy principles listed on this page would be subject to disciplinary and corrective actions.

Dispute Resolution:

Kensium is bound to resolve complaints related to this privacy policy through our internal procedures. In case of any unresolvable complaints through our internal processes Kensium agrees to participate in the dispute resolution procedures per the panel established by the competent EU or Swiss data protection authorities to resolve disputes pursuant to the Safe Harbor Principles.

Kensium complies with the U.S.-EU and U.S.-Swiss Safe Harbor Framework as set forth by the United States Department of Commerce regarding the collection, usage and retention of personal information from European Union member countries and Switzerland.

To learn more about the Safe Harbor program and about Kensium’s certification visit https://www.export.gov/safeharbor.

Contact:

Questions or complaints regarding Kensium’s Safe Harbor certification should be directed to
200 S Wacker Drive
Suite 3100
Chicago, IL 60606
Email: info@kensiumbpo.com